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Right of return
Purchases can be returned for a refund within 14 days of receipt of goods. You have the right to open the package to check your goods, but products must be returned unused. You will be refunded for the value of the product(s), including the outgoing shipping. Return shipping costs will not be refunded. In addition, the following criteria must be met:
– All original packaging with pricing, labels, hang tags etc. must be intact.
– No tape is to be attached to the product or the product’s packaging.
– Hats and caps must be returned in a box to protect their form.
– Shoe boxes must be packaged inside another box.
Returns address: Waxman Brothers, Borgo Antini 3/F, 43121 Parma, Italy
Returns which do not comply with the above listed criteria risk being refused. Please note that you are responsible for the product until it reaches us, so send the package with a traceable service so it can be located.
Please remember to write RETURN AND REPAIRS on the outside of the package to ensure a swift transit through any customs offices it may encounter.
We do not offer exchanges. Instead, for the smoothest service, please place a new order for your desired item. Once we receive your return we process your refund. .